Digital Account Manager

07 Account Management – Bangkok, Bangkok
Department 07 Account Management
Employment Type Full-Time
Minimum Experience Mid-level

Our Digital Account Manager maintains and strengthens the relationship to trusted clients and monitors the performance of their performance based digital marketing campaigns. This position creates and implements individual marketing plans with graphic designers, content writers and SEM specialists.

Responsibilities:

  • Promote and demonstrate our online marketing products to local clients
  • Develop and maintain meaningful relationships with customers via networking events and onsite meetings
  • Advise local customers together with a team of online marketing specialists, understand their needs and expectations and develop long-term online marketing strategies
  • Work together with the operations team to report on the status of online marketing campaigns regularly to clients and transmit client’s expectations to the team
  • Monitor industry trends and competitor landscape by gathering current marketplace information on pricing, products, marketing strategies etc.
  • Recommend improvements on products, processes, services and policy by evaluating account management activities and competitive developments
  • Deliver exceptional customer service and resolve customer complaints by investigating problems, developing solutions and preparing reports
  • Maintain professional and industry specific knowledge by attending trainings and events
  • Report your activities and their outcome regularly to the Head of Account Management. 

Requirements:  

  • Thai nationality only, Male or female age not over 35 years is prefer
  • At least 3 years of working experience as Account Manager in a digital marketing agency. 
  • Bachelor’s degree in marketing, communication management or any other related field.
  • Profound knowledge in cross-channel online marketing in Thailand. 
  • Great service mind with presentation and negotiation skills.
  • Very good command of Thai and English.

Thank You
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  • Location
    Bangkok, Bangkok
  • Department
    07 Account Management
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level
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